MyAIPhoneAssistant.com – Privacy Policy

Last Updated: 2025

MyAIPhoneAssistant.com (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our websites, software, tools, and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when creating an account or using the Service, including:
• Name
• Email address
• Phone number
• Billing information
• Account login details
• Any content or data you upload into the platform

1.2 Usage & Activity Information

We may collect information automatically as you use the Service, including:
• IP addresses
• Browser type
• Device information
• Log files and usage patterns
• Pages accessed, features used, and time spent on the platform

1.3 Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your experience and analyze website usage.

2. How We Use Your Information

We use the information we collect to:
• Provide, operate, and maintain the Service
• Improve platform performance and user experience
• Respond to your inquiries and support requests
• Process billing and usage charges
• Communicate updates, notices, and account-related information
• Ensure platform security and compliance
• Develop new features and enhancements

We do not sell your information.

3. How We Share Your Information

We may share your information only in the following situations:

3.1 Trusted Third-Party Service Providers

We may provide information to service providers who help us operate the Service, including but not limited to:
• HighLevel
• Twilio
• Mailgun
• Stripe
• OpenAI
• Payment processors
• Hosting and infrastructure partners

These providers only receive information necessary to perform their services.

3.2 Legal Requirements

We may disclose information if required to comply with legal obligations, enforce our Terms, or protect our rights, users, or the public.

3.3 Never Sold, Rented, or Shared Unnecessarily

We do not share personal information with unrelated third parties for marketing or commercial purposes.

4. Data Export, Transfer & Portability

To stay aligned with our Terms of Service, the following applies to all users:

4.1 User-Accessible Exports

You may export or download your data only through the tools the platform makes available (such as downloadable reports or contact lists). These exports are intended for your personal use.

4.2 No Transfers to Other Platforms or Providers

Unless we explicitly authorize it in writing, we do not permit or participate in transferring, migrating, porting out, or copying your data, phone numbers, subaccount configurations, workflows, assets, or any other information to another service provider, platform, HighLevel agency account, or third-party system.

We do not grant HighLevel or any third party permission to extract, move, migrate, or port your account or your data out of our system.

This applies even if your account is active and in good standing.

4.3 No Phone Number Port-Out

Any phone number purchased or provisioned inside MarketingPlatformAI is not portable and will not be transferred or released to another provider.

4.4 After Termination

Once your account is terminated or canceled, we may restrict, archive, or delete your data. We do not guarantee ongoing access or availability of data after termination.

You are responsible for exporting any allowed data before closing your account.

5. How You Can Access, Update, or Delete Your Information

You may access, update, or correct your personal information through your account dashboard.

To request deletion of personal information, contact us at: [email protected]

Deleting personal information does not override the No Transfer / No Porting rules described above and in the Terms of Service.

6. Data Security

We take commercially reasonable measures to protect your information. However, no system is completely secure. You use the Service at your own risk.

7. Data Retention

We retain information for as long as needed to:
• deliver the Service
• comply with legal obligations
• resolve disputes
• enforce our agreements

Upon termination, data may be archived or deleted according to our Terms of Service.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18. If we learn that we have collected such information, we will delete it promptly.

9. International Users

If you access the Service from outside the United States, you agree that your information may be transferred and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect when posted. Continued use of the Service indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

MyAIPhoneAssistant
Email: [email protected]